What is empathy, and why it matters at work. Without clear definitions, context, and examples, empathy can feel like fluff. In fact, empathy is critical at every stage of your public relations career. We’ll use brand-new leadership examples from “Ted Lasso” to show different types of empathy and how they apply to our relationships with colleagues, managers, those we manage, clients, the media, and other key stakeholders.

Six years after lockdown, there’s no “winner” in the work-from-office vs. work-from-home debate. The truth is the debate is here to stay.

A National Institutes of Health expert panel found that people who “complete weight-loss programs typically lose about 10% of their body weight in controlled settings — but one-third to two-thirds of that weight comes back within a year, and almost all of it returns within five years.”

That’s why fad weight loss programs, like fad company culture changes, often fail.

Starting with one thing in your personal or professional life, doing it well, and then starting the next one triggers an unbeatable compounding effect.

For inspiration, check out the course catalog for your local community center or college. From gardening and photography to dancing and swimming, there are a wide variety of options for you to help get your mind away from briefing documents and press releases.

Want something more creative? Explore the arts! A “Drexel University study found that just 45 minutes of creative activity — using markers, clay, or collage materials — boosted participants’ self-efficacy, or their confidence in themselves and their ability to complete tasks.”

Remote and hybrid work models have aggressively accelerated a loneliness epidemic across the public relations industry, leading to massive increases in executive burnout and absenteeism. To combat this isolation and protect employee mental health, agency leaders must mandate intentional social rituals, actively listen for emotional distress, and foster hyper-local, small-group community connections.